* Please note sizes are approximate, and because the material is stretchy you may find that you need a larger size if you prefer a looser fit. If in doubt please ask.
If in doubt please ask before purchasing
We would like to mention that our payment currency is Turkish Lira.
To understand how much does your product cost you in American Dollar, lets make some example.
1 American dollar is approx. equal to 5.2 Turkish Lira.
If you are buying a product which is 100 Turkish Lira, that price approx. equal to 19.23 American Dollar.
All orders are made to order and shipped from our warehouse in Turkey. Once an order is submitted, we begin to process it the following business day. Orders are packed and shipped Monday-Friday. Orders placed on the weekend and select holidays are processed on the next business day.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days.
Tracking information is emailed to you once the order is shipped out.
You can find the expected delivery dates for your order at checkout before you make payment and on your invoice once it is emailed.
Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive.You’ll be able to follow your order once we send tracking information To check this, all you need to do is log into ‘My Account’ and track your package.Your tracking link will be able to provide up to date information on the status of your order.
Customs Fees is beyond our control, fees will not be refunded in this case.
If you received an incorrect or damaged item, you must contact our team within 48 hours for assistance.All of our items are made to order, so damage to an item will most likely occur in transit.If an item is damaged in transit than it will need to be reported within 7 days or we will not be able to debit the shipping company.Failure to notify us of a damaged, incorrect or faulty item within 48 hours will forfeit your right to receive a replacement or credit for the item.
If a faulty item is received, please email [email protected] with the following:
Package Mix-ups can happen. If you receive another customer’s package, contact us right away. We will make sure to work with you in a timely manner and correct the issue.If a wrong package is received, please email [email protected] with the following:
*During Ramadan, cancellations and changes are made on a case by case basis. Orders are processed more quickly, so if your order is already being cut within the 24 hours, we will not make any changes. NO exceptions.
All major credit cards are accepted. (Visa, Mastercard, American Express, etc..)